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Returns & Exchanges

Shipping Policy

We want you to be completely satisfied with your purchase. If you are unhappy for any reason, you can return your item(s) for a full refund or exchange within 30 days of purchase. Items must be in their original condition with tags attached. Please contact us to initiate a return or exchange. Note that shipping costs are non-refundable.

Return & Exchange Policy

Eligibility:

  1. Timing:

    • Please initiate the return or exchange within [number of days, e.g., 30 days] from the date of purchase.

  2. Condition:

    • The item must be unused, in its original packaging, and in the same condition as received.

How to Initiate a Return or Exchange:

  1. Contact Us:

    • Send an email to [returns@2stupidmerch.com] with your order number, a brief description of the reason for return or exchange, and clear photos of the item (if applicable).

  2. Confirmation:

    • Our customer service team will review your request and provide instructions on the next steps, including the return shipping address (if applicable).

Return Shipping:

  1. Cost:

    • Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item sent, damaged item).

  2. Packaging:

    • Please ensure that the item is securely packaged to prevent damage during transit.

Refunds and Exchanges:

  1. Refunds:

    • Once we receive and inspect the returned item, we will process a refund to the original payment method.

  2. Exchanges:

    • If you are seeking an exchange, we will ship the replacement item after receiving and verifying the returned item.

Exceptions:

  1. Custom and Clearance Items:

    • Custom or clearance items are generally not eligible for returns or exchanges. Please check the product description for specific details.

  2. Gift Cards:

    • Gift cards are non-refundable.

 

Contact Us:

If you have any questions or concerns regarding our Return & Exchange Policy, please contact our customer service team at team@2stupidshop.com.

 

Updates to Our Policy:

We may update our Return & Exchange Policy to reflect changes in our processes. Please review this policy periodically for any updates.

Thank you for choosing 2Stupid Merchandise. We appreciate your business and are committed to providing you with quality products and excellent customer service.

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